Frequently Asked Questions

  • All of our tiles are designed and handmade in our studio in Vancouver. We’re a small collective of four makers (plus one very serious studio dog), working closely together from clay to kiln.

  • Each tile is handbuilt using traditional ceramic techniques, no mass production here.

    We shape, glaze, and finish every piece by hand using locally sourced materials whenever possible.

    Because of this process, every tile carries slight variations in texture, tone, and form, this is what makes them feel alive.

  • Yes. We prioritize sourcing clay bodies, glaze materials, and tools locally within British Columbia.

  • Variation is part of the beauty.

    Differences in glaze thickness, kiln atmosphere, and placement during firing create subtle shifts in color and surface.

    No two tiles are exactly the same, and that’s intentional.

  • Yes, all of our tiles are suitable for kitchens, bathrooms, and wet areas including showers.

    They are fired at high temperatures and finished to perform in everyday interior environments.

  • Our tiles are fired at high temperatures, around 1220 c, making them strong and long lasting.

  • Our tiles are designed to maintain their integrity and appearance in daily use, including wet environments.

    With proper installation and care, they will remain stable, durable, and consistent in both color and surface.

  • Yes, we specialize in custom work.

    All stages of production are handled in house, from initial design and color development to forming, glazing, and final firing.

    This allows us to offer a high level of flexibility and precision, with most custom projects completed within 4 weeks.

  • Because everything is made by hand, lead times can vary depending on the scale of your order.

    Typical production time ranges from 2–4 weeks, and we’ll provide a clear timeline once your order is confirmed.

  • bsolutely. We offer sample tiles so you can experience the color, texture, and finish in your own space before committing to a larger order.

    Samples and full tile collections are available for purchase directly through us.

  • Yes, we ship across Canada and internationally.

    All tiles are carefully packed to ensure they arrive safely.